Last Updated:11/22/2025
This Privacy Policy explains how Kreative Brand Solutions (“we,” “our,” or “us”) collects, uses, and protects the personal information of users who access our CRM platform, websites, forms, automations, or any related services (“Services”).
1. Information We Collect
We may collect the following information:
- Name, email, phone number
- Business information
- Form submissions and appointments
- Messages, notes, and activity inside the CRM
- Device information and IP address
- Cookies and tracking data
2. How We Use Your Information
Your information is used to:
- Provide CRM and marketing services
- Send emails, SMS, and automated communications
- Process payments securely (via Stripe or other providers)
- Improve our services and user experience
3. Information Sharing
We do not sell your information. We may share data only with trusted providers needed to operate our system, such as:
- GoHighLevel (CRM system)
- LeadConnector / Twilio (SMS/phone)
- Stripe (payment processing)
- Google, Meta, or analytics tools
These providers follow industry security and privacy standards.
4. Data Security
We use encryption, secure servers, and controlled access to protect your information. However, no system is 100% secure, and you acknowledge this risk by using our Services.
5. Your Rights
You may request:
- Access to your data
- Correction of inaccurate information
- Deletion of your data
- Opt-out from marketing messages
6. Cookies
We use cookies and similar tools to improve performance and personalize your experience.
7. Children’s Privacy
We do not knowingly collect information from individuals under 18.
8. Updates
We may update this Privacy Policy at any time. Changes will be posted on this page.