Terms & Conditions

Last Updated: 11/22/2025

Welcome to Kreative Brand Solutions (“we,” “our,” or “us”). By accessing or using our CRM platform, websites, funnels, automation tools, or any services provided through our system (“Services”), you agree to the following Terms & Conditions.

1. Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use immediately.

2. Use of the CRM & Services

You agree to use our Services only for lawful purposes and in compliance with all applicable regulations. You must not:

  • Upload harmful or malicious content
  • Use the system for spam, fraud, or unauthorized marketing
  • Violate data protection or anti-spam regulations (e.g., TCPA, CAN-SPAM, GDPR)
  • Misuse automations, SMS, email, or contact data

3. User Accounts

You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized access to your account.

4. Client & Lead Data

Any contacts, leads, or customers you upload to the CRM remain your responsibility. You confirm that:

  • You have obtained proper consent to message them
  • You understand all legal obligations for SMS and email marketing
  • You are responsible for how you use the data inside the CRM

5. Payments & Subscriptions

If you subscribe to paid features:

  • Fees are billed according to your plan
  • All payments are processed securely through third-party providers (e.g., Stripe)
  • Subscription renews automatically unless canceled

6. Refunds

Due to the nature of digital tools and automations, all payments are generally non-refundable unless otherwise stated in writing.

7. Intellectual Property

All software, branding, content, automations, templates, and systems within the platform are owned by [Your Company Name] or its licensors. Unauthorized copying or distribution is prohibited.

8. Third-Party Integrations

Our Services may integrate with tools such as:

  • GoHighLevel
  • LeadConnector
  • Twilio
  • Email Providers
  • Payment Gateways (Stripe)

We are not responsible for the performance, availability, or policies of third-party tools.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Loss of data
  • Interruption of service
  • Incorrect use of automations or marketing tools
  • Damages arising from user errors or unauthorized access

10. Termination

We may suspend or terminate access to your account if we suspect misuse, illegal activity, or violation of these Terms.

11. Updates to These Terms

We may update these Terms & Conditions at any time. Continued use of the Services represents acceptance of updated terms.